Personalized for your lifestyle, feel inspired by the possibilities.
With you, every step.
At Centricity, we’re here to help you create the perfect protection plan that fits your lifestyle. It’s confidence, peace of mind, and support when you need it most.
Centricity builds programs to meet customers wherever they are in life
From traditional extended service plans to our premium club-based subscriptions filled with surprising benefits and perks, our customers feel valued, protected and supported in their ownership journey.
My Home Club
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My Home Club
We enhance the customer experience for our Members with lifestyle services that include early upgrades, exclusive perks and affordable benefits.
From appliances to consumer electronics, home networks to security, and many other home goods, we customize programs and benefits that surprise and delight our customers.
My Connect Club
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My Connect Club
Our Members find services that keep them connected to family, business, memories and life.
Nobody survives without their devices, and we make sure our Members get the best, most empathetic and rapid service when they experience an issue. From Age Tech that enables older adults to remain independent and healthy to mobile devices and more, we protect what matters most.
Your customers deserve to become Members of My Connect Club. Let’s talk.
@ Work Club
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@ Work Club
Let’s face it, the workplace has changed. We’re now working wherever we want and wherever we can connect.Which means we need flexible programs for our Members to keep their home offices running while providing the support they need.
Join this club and Membership has serious work productivity privileges. Our Member benefits menu is deep and wide. Let’s select a list for your customers.
My Travel Club
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My Travel Club
My Travel Club is the place for all road warriors. The world of travel has changed dramatically and the cost of our travel tools and the travel itself have grown.
Customers want and need support when things go wrong during their trips. Our concierge services offer protection for both products and experiences purchased by our Members.
If you can think it, we can build it.
My Lifestyle Club
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My Lifestyle Club
Our Members come to us with a wide array of interests. Runners, campers, skiers, boaters, and even jewelry collectors.
No matter the interest, we can build a Membership program to create peace of mind and perks to delight.
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Club Benefits
Our Club Members enjoy a host of benefits across their ownership cycle for a broad range of consumer products.
Members have access to premium digital support, a national service network for both in-home and fast-turn express services – we’re there to take care of every service need. And when your product reaches end-of-life, we want to help facilitate the sustainable recovery for reuse of everything we cover.
Our premium plans come with surprising features built specifically for our channel partners. Ask what we can build for you!
For Channel Partners
Customer benefits that fuel business
At Centricity, we design custom protection plans with benefits that best fit the lifestyle of YOUR customers with the intent of helping you acquire more, serve them better, and retain them longer by earning their loyalty.
A+
BBB Rating
47
Years in Business
4.2
Rating on Trustpilot
What our customers say
“My extended service plan came through for me. My refrigerator started a buildup of ice in the back wall inside the appliance. This happened after a little more than a year of having my Whirlpool refrigerator.
A serviceman came out and was very knowledgeable about what the problem was and corrected it in a timely fashion. He worked very fast to have my refrigerator up and running in no time. I would recommend everyone to get this extended warranty service.”
Verified | Jan 10, 2024
“Quickly scheduled a repairman to review the problem.
Repairman arrived as scheduled and determined resolution, did a temporary fix and ordered the part even before leaving.
Part received within time estimated (1 week).
Repairman arrived the next day and installed the permanent fix.”
Verified | Jan 9, 2024
“The service is what I expected service man courteous took care of my problem, right away, knew what he was doing very satisfied”
Verified | December 18, 2023
“BEST REPAIR SERVICE WE HAVE EXPERIENCED IN YEARS, Our dryer knob broke and unable to use. Called the warranty service and like they were out the next day. Service man was so nice and thoroughly explained the whole process. Showed us how to use dryer temporarily until new knob arrived!!
And who we dealt with had a 100% positive attitude! Refreshing in today’s world to see that it still exists at Centricity!! Thanks”
Verified | Nov 20, 2023
“Superb Service. First, the appointment process went very well. The staff was friendly, professional and made the appointment within a couple days of my call, as soon as possible as a part was ordered. I was very surprised and pleased by this soon of an appointment. Next, the repair person called and let me know they were coming the day of the appointment. The repair person, Chris, was professional, personable, extremely experienced and repaired my appliances very quickly. Overall, the whole experience was great, the service was superb.”
Verified | Dec 4, 2023
Introducing
Centricity 360
A new digital solution that optimizes the Claims Process with a streamlined dealer experience that ensures customer satisfaction.
Always
within reach
If you require fast product repairs, we’ve got you covered in your local area. Our technicians can promptly fix your products, just visit in stores or start a claim by filing online.
Find what you
need, fast.
Customer Care
800.345.6282
Or Email Us
Service Centers
800.622.1100
Or Email Us
New Channel Partner Sales
727.746.9305
Or Email Us
For Providers
Join our elite network
If you require fast product repairs, we’ve got you covered in your local area. Our technicians can promptly fix your products, just visit in stores or start a claim by filing online.