More expertise, more solutions, more growth for your business.
Your partner
in protection
and growth
Centricity helps businesses strengthen customer relationships while driving retention and revenue. Our solutions go beyond protection—making ownership more affordable, seamless, and rewarding.
How we do more for your business
Protection
Plans
Extended service plans and accidental damage protection that deliver peace of mind.
Customer Lifecycle
Solutions
From financing, leasing, and device & accessory sourcing, to protection and trade-in.
C.360
Platform
A tech-forward solution enhances the customer experience with seamless claims& real-time insights.
Compliance
Services
Ensuring full compliance with all regulatory requirements across all 50 states.
Home Improvement
Grow revenue with accidental damage coverage for flooring, cabinets, and countertops.
Mobile (MVNx)
Our suite of services integrates device sourcing, financing, protection, and trade-in.
AgeTech
Helping aging, injured, and mobility-impaired customers stay connected and protected.
Appliances
Fuel revenue and build lifelong customer loyalty with customized extended service plans.
Consumer Electronics
Hassle-free protection that keeps customers satisfied and boosts dealer revenue.
Industries we cover
Our services cater to a diverse range of industries, providing solutions that meet their unique needs and requirements.
Appliances
Mobile
Devices
Devices
Electronics
Power
Tools
Tools
Age Tech
Sporting
Goods
Goods
Musical
Instruments
Instruments
Flooring
Jewelry
Cabinets, Countertops
Customer benefits that fuel business
At Centricity, we design custom protection plans with benefits that best fit the lifestyle of YOUR customers with the intent of helping you acquire more, serve them better, and retain them longer by earning their loyalty.
A+
BBB Rating
48
Years in Business
4.0
Rating on Trustpilot
What our customers say
We are always looking at how we can take better care of our customers and make repairs a seamless experience. We wanted a partner that would handle everything behind the scenes when a product needs to be fixed or replaced. We want a worry-free warranty program that we trust when we sell it to our customers.”
SIRI OLSON, MARKETING ANALYST AT NORTHERN TOOL
“Quickly scheduled a repairman to review the problem.
Repairman arrived as scheduled and determined resolution, did a temporary fix and ordered the part even before leaving.
Part received within time estimated (1 week).
Repairman arrived the next day and installed the permanent fix.”
Verified | Jan 9, 2024
“The service is what I expected service man courteous took care of my problem, right away, knew what he was doing very satisfied”
Verified | December 18, 2023
“BEST REPAIR SERVICE WE HAVE EXPERIENCED IN YEARS, Our dryer knob broke and unable to use. Called the warranty service and like they were out the next day. Service man was so nice and thoroughly explained the whole process. Showed us how to use dryer temporarily until new knob arrived!!
And who we dealt with had a 100% positive attitude! Refreshing in today’s world to see that it still exists at Centricity!! Thanks”
Verified | Nov 20, 2023
“Superb Service. First, the appointment process went very well. The staff was friendly, professional and made the appointment within a couple days of my call, as soon as possible as a part was ordered. I was very surprised and pleased by this soon of an appointment. Next, the repair person called and let me know they were coming the day of the appointment. The repair person, Chris, was professional, personable, extremely experienced and repaired my appliances very quickly. Overall, the whole experience was great, the service was superb.”
Verified | Dec 4, 2023
The results speak for themselves
137
different industries
that we serve
that we serve
1,928
retailers trust our
protection
protection
$31.1m
customers saved
annually on repairs
annually on repairs
Ready to
Drive Growth?
Let’s discuss how Centricity’s solutions can help you increase revenue, reduce costs, and retain customers.