Our story

From the birth of our first company, a move across the country and now present-day, we have a story to tell. Welcome to Centricity!

When we looked at creating a new brand merging our warranty (Bonded Builders Warranty Group) and service and protection (Bankers Warranty Group) businesses, we returned to the very reason we exist. At the end of the day, we’re about people helping people. We are fueled by the passion of a dedicated team of customer advocates who take great pride in providing exceptional service. Everything we do keeps our partners and customers at the center of our focus. Hence, our new name, Centricity^®.

Combined we have hundreds, if not thousands of years of industry experience among our associates. We are techy, but personal – meeting the customer where they are and do so with the utmost care and compassion you should expect from a service company.

We could inundate you with stats about the number of calls we take or our average survey score, but the reality is those are things you should already expect from a partner. We know we provide exceptional service! At the end of the day, it’s our people that differentiate us from the competition. We invite you to come experience Centricity for yourself – one visit and we’ll have you hooked.