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Always Doing More

At Centricity, we work with our partners to design the perfect protection plan that suits every unique lifestyle. We eliminate the guesswork from the equation, so you can confidently leave the planning to us.

Industries we enhance

As a global leader in consumer centric lifestyle services, we protect what our customers care about the most.

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Our leadership team

Chief Operating Officer

Ryan Alexander

Ryan Alexander oversees Centricity’s Operations, Claims, and Call Center departments. Ryan brings a wealth of experience and expertise, having previously served as the President of Sears Home Services where he played a pivotal role in spearheading successful service, repair, and customer experience initiatives. His proven track record in driving operational excellence and achieving strategic objectives makes him an invaluable addition to our Centricity team.

Ryan also served as the Global Head of Claims and Contact Center Operations for Amynta Group, was the Director of Operations for United Capital Financial Advisors and served as a Vice President at Citi. His leadership skills, industry knowledge, and innovative mindset contribute significantly to our company's continued success.

Chief Financial Officer

Warren Wicklund

Wicklund leads the accounting, pricing, audit, and financial reporting functions. Prior to his current role, Warren spent 10 years as SVP of Shared Services with van Wagenen Financial Services and 8 years as Chief Financial Officer at Novus Media. Warren received his Bachelor of Science in Accounting from the University of Wisconsin Eau Claire. Outside of work, Warren enjoys all things basketball and endurance trail racing.
Andy Imaio
Director of Sales

Andy Iamaio

Andy Iamaio is a US Navy Veteran and seasoned sales professional with a proven track record of driving growth, building strategic partnerships, and delivering results across multiple industries. With more than 25 years of experience in business development, sales leadership, and client engagement, Andy has consistently exceeded performance targets and helped organizations unlock new revenue streams. His ability to scale regional territories and lead national account strategies reflects a deep understanding of market dynamics, customer needs, and relationship-driven selling.

In addition to his leadership in sales, Andy brings valuable technical expertise as a Salesforce developer, uniquely bridging the gap between sales strategy and digital enablement. His ability to align CRM tools with real-world sales processes empowers teams to operate more efficiently and make data-informed decisions. He has written several articles on leadership and sales effectiveness and has been recognized for his innovative thinking, collaborative spirit, and unwavering commitment to continuous improvement and client success.

Karen Blanchard
Director of Marketing

Karen Blanchard

As Director of Marketing at Centricity, Karen Blanchard leads with a dynamic blend of strategic insight and creative execution. Since joining the company in 2021, she has played a pivotal role in driving brand visibility, partner engagement, and product awareness across Centricity’s growing portfolio of protection solutions. With a sharp focus on innovation and results, Karen develops marketing programs that support both national and independent retailers—helping them boost revenue and build lasting customer loyalty.

Karen brings decades of experience in marketing, branding, and content strategy across diverse industries, including tech, telecom, insurance, and retail services. She is known for transforming complex offerings into compelling stories that connect with audiences. Based in St. Petersburg, Florida, Karen is a passionate communicator who champions Centricity’s mission to deliver smarter, simpler product protection.

Our History

Centricity, a company dedicated to enhancing retail and OEM purchases through people-centered lifestyle services, is a wholly owned subsidiary of Bankers Financial Corp, a private company with a 45-year history of providing exceptional service and protection. Centricity is headquartered in St. Petersburg, FL.

Sustainable steps forward

At Centricity, we take pride in our efforts to extend the life of electronics and appliances to increase their sustainability. Our product protection program makes it easy for consumers to schedule repairs they might not be able to afford otherwise. Learn more about Sustainability In Retail.

Did you know?

  • 64% of Americans say they are willing to pay more for eco-friendly products.
  • Gen Z is influencing all other generations to place more importance on sustainability in their purchasing decisions.
  • Sustainable packaging continues to be important across all generations.
  • 77% of men and 67% of women say they make purchases based on values that are personal, social and environmental.

(The Wharton School of Business sustainability study)

Join the Team

Centricity is dedicated to attracting top talent to join us in driving our mission forward.

Family owned business

Hybrid work model

Competitive salary

  • Medical Insurance
  • Dental and Vision Insurance
  • Flexible Spending Account (FSA)
  • Company-paid Life Insurance and Disability Insurance
  • Training and development
  • Tuition reimbursement
  • Traditional and Roth 401(k) with Employer Match
  • PTO (in addition to floating holidays, company holidays, paid-volunteer days)
  • Wellness Program (Fitness/Gym Reimbursement)

Press Releases

Centricity Partners with 101 Mobility to Protect Independent Living Products

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FEI Group to Provide Unique Protection Solutions by Offering Nationwide Marketing Group’s EPIC Protect by Centricity

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Centricity Partners with Encompass to Streamline Service Parts Ordering

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White Papers

How Centricity Service Contracts Benefit Your Business

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Creating a Seamless Customer Experience for Extended Service Contracts

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The Importance of Customer Loyalty

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Get in touch

Reach out to our committed partnership team to find out how we can support you today.

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