Ryan Alexander oversees Centricity’s Operations, Claims, and Call Center departments. Ryan brings a wealth of experience and expertise, having previously served as the President of Sears Home Services where he played a pivotal role in spearheading successful service, repair, and customer experience initiatives. His proven track record in driving operational excellence and achieving strategic objectives makes him an invaluable addition to our Centricity team.

Ryan also served as the Global Head of Claims and Contact Center Operations for Amynta Group, was the Director of Operations for United Capital Financial Advisors and served as a Vice President at Citi. His leadership skills, industry knowledge, and innovative mindset contribute significantly to our company's continued success.

Wicklund leads the accounting, pricing, audit, and financial reporting functions. Prior to his current role, Warren spent 10 years as SVP of Shared Services with van Wagenen Financial Services and 8 years as Chief Financial Officer at Novus Media. Warren received his Bachelor of Science in Accounting from the University of Wisconsin Eau Claire. Outside of work, Warren enjoys all things basketball and endurance trail racing.

Kilinski brought almost 30 years of executive experience in retail merchandising, extended warranty, marketing, advertising, and business development functions to his position at Centricity.

Kilinski has continued to expand his large network in retail across multiple divisions and disciplines by building service programs for the largest national retailers of technology products.

Kilinski’s career spans several years at both RadioShack as well as head of his own consulting firm addressing needs across the retail services space. He also spent eight years as the CMO and Business Development lead for a successful startup which was ultimately acquired. Kilinski is a U.S. Army veteran.

Lueck has more than 20 years experience in developing and executing products and service programs for a broad range of retailers and wireless carriers. She built strategic partnerships with Apple, Samsung, Walmart, Best Buy, T-Mobile, Verizon and others to develop and implement solutions-based programs.

Most recently as the Senior Vice President of Growth Strategy at Unboxed Training and Technology, Lueck orchestrated and led dynamic sales enablement strategies, grew reseller partnerships and implemented optimal client engagement processes. In addition, she worked at The Revenue Optimization Companies advancing innovative retail concepts and fostering robust client relationships.