- We Are Centricity
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We strengthen the relationship between you and your customers at every touchpoint, from innovative retail strategies to providing your customers with the industry's best service contract solutions and warranty administration. We support your full retail ecosystem. Develop brand affinity that lasts a lifetime.
Our service capabilities range from implementation to program development. This is your business, and we meet you where you are to develop solutions that make an impact — fast. Centricity marries protection with what matters to your future: relationships and revenue. We provide the most dependable service in the business.
We understand brand engagement, and provide service contracts that create positive touch points for the consumer from point of sale throughout the lifetime of a product’s protection. Customers are more than satisfied — they're delighted. And that fosters repeat purchases, good reviews, and powerful brand evangelism.
From consumer electronics to fine jewelry, our multi-channel experience — manufacturing, retail, web and catalog — enables us to deliver the best experience, every time. Our value-rich features and elevated customer service model reduce friction. At the end of the day, your customers are relieved they chose your brand, and they remain loyal to you.