Retail and Manufacturer Solutions

You deserve a one-of-a-kind service contract solution

We know your reputation for quality and customer service depends on offering your customers extended service contracts that delight them.

Your customers shouldn’t have to struggle with getting repairs if a product breaks. We strengthen the relationship between you and your customers at every touchpoint.

Centricity creates customized service contract solutions that grow your revenue by creating loyal, happy customers that last a lifetime.

Gain a Partner, Not a Provider

Centricity builds individual service contract programs for each of our retail and manufacturer clients. Our product protection solutions improve customer loyalty with unparalleled service that will delight your customers and grow your revenue!

Why Centricity?

We remove the worry from Extended Service Contracts

Our retailers have had amazing success selling Centricity extended service contracts. We’re proud of our client testimonials!

Watch this video to see how we’ve helped our retail clients build brand affinity.

Extended Service Plans Your Sales Team Will Recommend Confidently

Results matters. Download our Case Studies to learn how we have helped our clients improve their business by selling premier product protection.

From a full-service program to administrative service only, we offer the capabilities and expertise to develop the solutions you need.

Underwriting and Administration

Account Management

Business Development & Marketing

Insurance and Regulatory

Service and Vendor Management



Customer Care

Training that increases attachment rates.

We believe in the power of training your associates and have
seen how training can be dramatically increase sales of service contracts.

Whether onsite or virtual, new associates or refreshers. we will tailor the training program you need to optimize success.

Additional Resources

Download our free White Papers to learn more ways Centricity helps our clients sell Extended Service Contracts. From improving your attachment rate to predicting your customers’ needs, our extensive research will help you grow your revenue and build loyalty!

Our Promise to You

  • You’ll gain a partner.
  • We will always look to improve.
  • Every attachment rate can increase.
  • You’ll get new ideas
  • You’ll find untapped opportunities.
  • You’ll be important.
  • Your program will be yours, not a copy of a competitors.
  • You’ll extend engagement beyond the purchaser experience.
  • Members will have more reasons for loyalty and visits
  • You will see innovation in selling extended service contracts.

Let’s Get to Work

We start by talking about your business challenges and goals, so we can determine the best solution to help you grow.

We're obsessed with customer service