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Retailers & Manufacturers
Warranty Administration

Get to know our cutting edge.

  • Our international crew speaks your language, from right here in our sunny St. Pete, Florida office
  • A+ certified technicians get products back in action, fast
  • Coast-to-coast service and depot network for speedy solutions and before-you-know-it replacements
  • Top-notch, lets-make-it-happen dispatch and parts ordering

Protect your products, your customers, and your reputation.

Customers run screaming when service stinks. (And they tell their friends.) 89% of consumers flee to a competitor following a poor customer experience. As your warranty company, we recognize we are an extension of your business — and that service has got to be right, every time.

The Centricity Promise

  • Swift turnaround of replacement parts and repairs
  • Personable, knowledgeable and solution-driven service
  • Fee- and drama-free claims process

Transparency and accountability.

Let’s get real: the warranty industry’s image could use some love. Centricity is about raising the integrity bar. You trust us to tend to the relationship you have built with each customer, so you can focus on creating the next generation of products.

Next generation warranty administration:

  • Dedicated partnership driven by experience-based processes
  • Clean, meticulous management of parts shipment
  • Rigorous, legally-compliant transaction recording
  • Capacity for handling high volumes of warranty requests
  • Multi-competent warranty and technical service team

Here’s a better way to serve your customers.

Providing warranty support since 1980 has taught us to value excellence above all. Your customers deserve headache-free solutions when issues arise. They deserve Centricity.

Protect what matters with the best in warranty administration.

Contact Us to Learn More

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Customer Care
Email for Customer Care

Service Centers
800.345.6282 x6504
Email for Service Centers