As we shared a week ago, to ensure the health and safety of our associates while continuing uninterrupted business operations, Centricity implemented our Disaster Recovery and Business Continuity Plans. We are very pleased to share with you that these plans went smoothly and we continue to operate business with no impact on customers.
Specifically, some encouraging updates are:
- We are taking enrollments of new service contracts
- We are helping our builders close on new home sales with structural warranties
- We are taking calls and servicing claims of every customer
You can be certain that we are in constant communication with our service providers to ensure their availability to serve our mutual customers and are working with and talking to our retail, manufacturer, and builder partners each and every day. We will reach out to you immediately should the need arise about our operations or our ability to serve you and our customers.
Additionally, we’d like to reassure each of you that combined with the financial strength and backing of our parent company, Bankers Financial Corporation, Centricity has the resiliency and means to weather this unusual and historic situation involving Covid-19.
Please continue to communicate with your regular contacts as we come together to maintain operations without disruption to our customers. You can also see updates on our website at Centricity.com.