Warranty management for the win.
Let’s be real. Customers expect a headache when something stops working or they don’t know how to set it up. People expect convoluted claims, dispassionate service agents… and repairs that take forever, if they happen at all. We are here to change the narrative.
We put the ahhhh back in customer claims.
We take customer service personally. That’s why we manage every aspect of a claim, so that you can focus on your business. We’re prepped and ready, so that your customer gets swift resolution and a nice, calming sigh of relief.
Turnkey solutions for a 360° business boost.
Focus on your business while we manage the entire lifecycle of a claim. We handle claims for the whole house and everything in it, including smart home devices, jewelry, appliances and electronics. Our nationwide network of service, distribution and repair centers is ready to serve at all times.
- Round-the-clock claims and response team
- P&C licensed agents for loss and theft claims
- Monitor claim status & claims fund reconciliation
In addition to plug-and-play claims administration, we offer ways to boost your bottom line. Aftermarket and bonus product offerings extend your relationship with your customers, providing lasting protection and a deeper affiliation with your brand.
Learn from every claim.
Check in on our performance any time with our online claims management tools:
- Get direct access to customer contracts
- Access customer service plans and notes
- Review training material and live-audit customer calls