Get to know our cutting edge.
- Our international crew speaks your language, from right here in our sunny St. Pete, Florida office
- A+ certified technicians get products back in action, fast
- Coast-to-coast service and depot network for speedy solutions and before-you-know-it replacements
- Top-notch, lets-make-it-happen dispatch and parts ordering
Protect your products, your customers, and your reputation.
Customers run screaming when service stinks. (And they tell their friends.) 89% of consumers flee to a competitor following a poor customer experience. As your warranty company, we recognize we are an extension of your business — and that service has got to be right, every time.
The Centricity Promise
- Swift turnaround of replacement parts and repairs
- Personable, knowledgeable and solution-driven service
- Fee- and drama-free claims process
Transparency and accountability.
Let’s get real: the warranty industry’s image could use some love. Centricity is about raising the integrity bar. You trust us to tend to the relationship you have built with each customer, so you can focus on creating the next generation of products.
Next generation warranty administration:
- Dedicated partnership driven by experience-based processes
- Clean, meticulous management of parts shipment
- Rigorous, legally-compliant transaction recording
- Capacity for handling high volumes of warranty requests
- Multi-competent warranty and technical service team